Shangri-La Golden Sands, Penang
What Guests Say
I love every bits in GS, from the staff and the facilities. We requested for an extra bed and extra towels. The facilities are all clean even though there are many people staying. The pools were clean. The area for sun bathing clean. The rooms are all well maintain and clean. They prepared very well.
Nur
February 2024
Love the pool as it has 3 big pools for adults and 2 for kids. They also have a splash pool which my kids enjoyed so much. We also love the view from our room; can see the beach, the view is superb. Also love the kids room where my kids enjoyed playing the games on the desktop.
Nardine
December 2023
The pools, the beach, kids lounge, staff at the reception
Ahmed
November 2024
The whole place was wonderful. The hotel was outstanding and great value for money. The yoga instructor was brilliant. We chose to eat out and found that the local eateries were amazing. The hotel staff were very knowledgable and helped us with everything. Nothing was too difficult. Even when a small section of the dining hall ceiling fell next to my sister in law, the staff couldn’t have done enough. They were very concerned and dealt with the unfortunate situation straight away. Very apologetic and super friendly.
Maria
November 2023
I appreciated the warm and helpful service provided by a staff member named Wind. He was always friendly, greeted everyone with a smile, and made our stay more enjoyable.
Seong
October 2024
Hotel was as good as our last stay 24 years ago. Fantastic pool and grounds.
Zoe
February 2024
It was really lovely sitting by the beach every evening, watching beautiful sunset. All staff were so friendly, kind and attentative. I'd really like to send my big 'thank you' to Djul, Jeff and Amal at the Sigis Grill & Bar, who really made our stay very enjoyable and comfortable. Also another big 'thank you' to Wind at the Concierge - I was supposed to move to Georgetown but the booking got suddenly cancelled so had to extend 1 more night at Shangri-la - Wind was detailed with checking everything on my last-minute reservation, made us feel so safe and relieved. For breakfast- it was a good mixture of local menus with western menus, also the seafood buffet 1+1 was a good option. I did enjoy staying here!
Eun
October 2024
My kids loved all the pool . Also me and husband very enjoying the vacation
Nur
October 2024
The breakfast choice was very good, the pool large with plenty of seating and great view from room balcony facing the sea.
Wendy
December 2023
Its location is excellent. The hotel layout was good. We were offered to go with Mr Wadi a chauffeur who Drive us around to three tourist attractions and waited for us at said location till we completed our trip. He patiently brought us around to Penang Hill, batik factory and entopia the butter fly farm in 5 hours. It was Such a pleasant day. He also brought my Daughter and her partner in the early hours of the morning to the airport. Best service ever! Breakfast served in the hotel is excellent except on the last morning it was too crowded and we had to move to the beach side location. We didn’t mind that but one of the managers was abrupt and informed us it was closing soon. We had to tell him we were sent down to him by the main venue. Otherwise everything was pleasant.
Yasmin
January 2025
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