Shangri-La Golden Sands, Penang

I love every bits in GS, from the staff and the facilities. We requested for an extra bed and extra towels. The facilities are all clean even though there are many people staying. The pools were clean. The area for sun bathing clean. The rooms are all well maintain and clean. They prepared very well.

The pools, the beach, kids lounge, staff at the reception

The whole place was wonderful. The hotel was outstanding and great value for money. The yoga instructor was brilliant. We chose to eat out and found that the local eateries were amazing. The hotel staff were very knowledgable and helped us with everything. Nothing was too difficult. Even when a small section of the dining hall ceiling fell next to my sister in law, the staff couldn’t have done enough. They were very concerned and dealt with the unfortunate situation straight away. Very apologetic and super friendly.

The room was very large and the shower was wonderful with great water pressure. The bed was very comfortable and the pools were magnificent. Good range of activities available too, particularly pool volleyball. Good to see lots of "life guards" looking after us.

A Cherished Retreat: My Enduring Love for Golden Sands Resort, Penang Golden Sands Resort in Penang holds a truly special place in my heart, a place I've returned to time and again since I was a seven-year-old, creating countless cherished memories with my family. Now, as an adult, it's become my absolute favorite hotel to visit with my wife, and each stay only deepens my affection for it. What truly sets this hotel apart, beyond its beautiful beachfront location and comfortable amenities, is its exceptional staff. It's remarkable how many of them still recognize me after all these years! This level of personal connection and warmth is truly heartwarming and makes every return feel like coming home. My most recent stay was particularly memorable, as I was undergoing a recovery process. During this time, Miss Dini, the Duty Manager, was incredibly helpful and went above and beyond to ensure my comfort and well-being. Her attentiveness and genuine care made a significant difference, and I'm immensely grateful for her assistance. The consistent friendly service, combined with the familiarity and comfort I've experienced over decades, solidifies Golden Sands Resort as my top choice in Penang. It's more than just a hotel; it's a place where new memories are made while old ones are fondly remembered.