Shangri-La Golden Sands, Penang
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I love every bits in GS, from the staff and the facilities. We requested for an extra bed and extra towels. The facilities are all clean even though there are many people staying. The pools were clean. The area for sun bathing clean. The rooms are all well maintain and clean. They prepared very well.
Nur
فبراير 2024
Love the pool as it has 3 big pools for adults and 2 for kids. They also have a splash pool which my kids enjoyed so much. We also love the view from our room; can see the beach, the view is superb. Also love the kids room where my kids enjoyed playing the games on the desktop.
Nardine
ديسمبر 2023
The pools, the beach, kids lounge, staff at the reception
Ahmed
نوفمبر 2024
The location is on a nice beach and close to the night market. The pools are lovely and suitable for kids. The breakfast had a large variety with a lot of seating areas (no need to wait in line) The staff are very kind and attentive. My kids enjoyed seeing the monkeys and birds around the property .. I think it was a highlight of their trip
Reem
يوليو 2025
The whole place was wonderful. The hotel was outstanding and great value for money. The yoga instructor was brilliant. We chose to eat out and found that the local eateries were amazing. The hotel staff were very knowledgable and helped us with everything. Nothing was too difficult. Even when a small section of the dining hall ceiling fell next to my sister in law, the staff couldn’t have done enough. They were very concerned and dealt with the unfortunate situation straight away. Very apologetic and super friendly.
Maria
نوفمبر 2023
Location was perfect, room was great, pool was great, service was great..Even the Monkeys came to greet us one day on our balcony which was a highlight. Breakfast was exceptional. Compliments to the Chef.
Stephen
أغسطس 2025
The pools were fantastic, just the right temperature to walk in and out without being too cold at any point, and cool enough to be refreshing. Our six year old grandson loved the water slides and the tipping bucket in the kids area. The buffet breakfast was also great with everything imaginable available, a big variety of international foods and juices, and I loved the coffee machines. Our room was spacious even with the single size murphy bed is use. It was lovely having all toiletries supplied too. And lovely views over the pool area.
Lauryl
أغسطس 2025
I appreciated the warm and helpful service provided by a staff member named Wind. He was always friendly, greeted everyone with a smile, and made our stay more enjoyable.
Seong
أكتوبر 2024
The room was very large and the shower was wonderful with great water pressure. The bed was very comfortable and the pools were magnificent. Good range of activities available too, particularly pool volleyball. Good to see lots of "life guards" looking after us.
Lauryl
فبراير 2025
1. Free upgrade! Check in was a little interrupted as there was a group who made otc reservations. Hence they upgraded our room to seaview and it was the best experience ever! 2. The room was spacious and the beg was extra king! We had a very good 2 nights of uninterrupted sleep. Pillows are too comfy. I love non carpeted floor, and they provide slippers, easy to go to the beach . 3. I requested a small decoration for our anniversary and they granted as per wish. We got complimentary fruits, cake, and biscuits and pickled fruits. 4. Food spread was good. Staff were attentive to cleaning our table. 5. Kids pool was a bit hot for us. But the pool was great. Love the splash zone. So fun! 6. They’re just a whatsapp away. Just whatsapp any inconvenience and they will attend very shortly.
Anonymous
يوليو 2025
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