Shangri-La Golden Sands, Penang

Love the pool as it has 3 big pools for adults and 2 for kids. They also have a splash pool which my kids enjoyed so much. We also love the view from our room; can see the beach, the view is superb. Also love the kids room where my kids enjoyed playing the games on the desktop.

The whole place was wonderful. The hotel was outstanding and great value for money. The yoga instructor was brilliant. We chose to eat out and found that the local eateries were amazing. The hotel staff were very knowledgable and helped us with everything. Nothing was too difficult. Even when a small section of the dining hall ceiling fell next to my sister in law, the staff couldn’t have done enough. They were very concerned and dealt with the unfortunate situation straight away. Very apologetic and super friendly.

The room was very large and the shower was wonderful with great water pressure. The bed was very comfortable and the pools were magnificent. Good range of activities available too, particularly pool volleyball. Good to see lots of "life guards" looking after us.

Had the best experience while staying here. Come for pre honeymoon, feel so luckiest that day cuz we got upgraded room which Seaview King Executive Room without any charges plus Shangrila prepare a honeymoon deco for us without we request & also without charges. Supposedly our room just a deluxe with no balcony & city view. Room very spacious, comfortable. Love the breakfast got so many choice to eat. View from the room very fascinating. All staff very helpful. Everything just nearby with any shop & restaurant cuz the location in the centre of Batu Feringghi. Gonna recommend this place to others to stay. Looking forward to stay here again next time!

Stunning hotel with great facilities. Very family friendly, the pools were amazing and the kids of all ages loved them! Breakfast was excellent, great selection and good quality. The only downside was perhaps that the beach was under reconstruction - there was no work taking place so we were able to access but there has been quite a lot of erosion of the beach. Also signs up to say caution jellyfish so we did not go in the sea. There are lots of lovely Malaysian places to eat just outside the hotel and down the road and we would visit the Bora Bora bar for the evening fire show as no entertainment in the hotel.